The definition of Consumer right is the right to have information about the quality, potency, quantity, purity, price, and standard of goods or services, as it may be the case, but the consumer is to be protected against any unfair practices of the trade. It is very essential for the consumers to know these rights.
Right to Seek Redressal:
According to this right the consumer has the right to get compensation or seek redressal against unfair trade practices or any other exploitation. This right assures justice to consumer against exploitation.
The right to redressal includes compensation in the form of money or replacement of goods or repair of defect in the goods as per the satisfaction of consumer. Various redressal forums are set up by the government at national level and state level.
Also Read: CITIZENS AWAKE