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Tanishq is ready to give digital customer service, with some exciting features..

Tanishq online shopping
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Tanishq is India’s leading jewellery brand from TATA Group. They are ready to deliver contactless shopping, adhering to the new normal. Just by filling a form in or you can book an appointment by calling the nearest store. All you have to do is fill the given form and fix an appointment on your convenient date and time. Customers can choose between physical and digital shopping.

If you choose digital shopping, on the particular date and time, you’ll connect with the store staff through video call. The staff will showcase the jewellery by wearing it, so that the customer will have an idea about the jewel. Then, when the order is placed the product will be delivered to the customer’s door step.


   Standing by the new normal, Virtual try on is an innovative step taken by Tanishq to serve their customers with peace and safety. Customers can “try and buy” products like earring, pendant and necklace. This feature is available on Tanishq website. 

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 Speaking about the new normal adaptation, Mr. Arun Narayan, AVP Category,

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Marketing & Retail, Tanishq, Titan Company Limited, says “We are leveraging digital to solve for and enhance many aspects of the Tanishq buying experience. So now our customers can browse and even get expert assistance to make an informed purchase decision. The customers now have a choice to visit our stores physically or virtually through video calling from home. The idea behind initiating these virtual features was to enhance and give our customers the same experience that they would get by visiting any of our stores physically. The customers can also shop at our online store, seek live expert assistance through a chat, use our enhanced video calling facility or experience the look of the jewellery by using advanced virtual try on technology. Since we also cater to all the jewellery requirements across all communities, there is an option for a video call with an expert from any of the 207 cities where Tanishq stores are located. With all these new possibilities, shopping at Tanishq has become so much more exciting, safe and a lot more convenient.”

   For further details and query,  visit 

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